Configuring Facility Settings: The Patient Progress Manager Tab 

The Patient Progress Manager tab allows you to set whether to show Length of Stay (LOS) alerts, what triggers alerts, and how Demand Manager labels certain care management functions.

1. From the Configure menu, select Demand Manager> Facility Settings. The Facility Settings page opens.The Patient Progress Manager tab is active by default.
2. If your organization has multiple facilities, select a facility from the Facilities menu on the right side of the page title bar. Select a facility from the menu.
3. Show Alerts: If you select this check box, Demand Manager displays LOS alerts on the Patient Pattern Management page and the Patient Progress Pattern tab of the Patient Encounter Information window. If you deselect this check box, Demand Manager pages do not display alerts. If you select to show alerts, then you can also select from the following display options for those alerts.
   1. By Level of Care Length of Stay (LOS): If you select this check box, Demand Manager uses the Level of Care LOS to determine when to display alerts in Patient Progress patterns defined by one or more levels of care. You set the percentage of LOS that must be met to trigger Level of Care alerts on the Level of Care Groups page. You set the Library Pattern LOS by Level of Care on the Progress Pattern page.
   2. By Total Length of Stay (LOS): If you select this check box, Demand Manager uses the TLOS to determine when to display alerts in all patient progress patterns. Demand Manager calculates TLOS for criteria-based library patterns using the settings on the Progress Pattern page. The TLOS values for location-based library patterns are imported during the Demand Manager implementation process.
   3. Select default pattern for alerts: You can select to show alerts either By Library or By Expected. Library patterns are the average lengths of stay defined for patients with similar characteristics. Expected patterns are patterns based on departure or discharge date edits for each patient entered by you. They may be identical to a library pattern or they may have been edited by a user. By Expected is selected by default, meaning that when you open the Patient Pattern Management page, alerts display in the patient pattern bar based on each patient's expected pattern.
4. Alert when Total Length of Stay: If you select to show Total Length of Stay (TLOS) alerts, you can use this section to set when alerts are displayed by entering the percentage of TLOS that must be met to trigger the alerts. (As mentioned previously, Demand Manager calculates TLOS using the settings on the Progress Pattern page.) Only enter the start percentage for each range; the start of the next range determines the stop for the preceding range. The three sets of TLOS alert limits are:
   1. Approaches Limits: The default Start value is 80%.
   2. Meets Limits: The default Start value is 90%, making the default Stop value for the Approaches limit also 90%.
   3. Exceeds Limits: The default Start value is 105%, making the default Stop value for the Meets limit also 105%. There is no Stop value for the Exceeds limit.
5. Show Care Coordinator 1 Column: If you select this check box, users can edit the Care Coordinator 1 column on the Administer Patient Pattern window. If you deselect this check box, the column is gray and cannot be edited. The next two boxes allow you to edit what this column contains.
   1. Rename Care Coordinator Label: This box allows you to change how Demand Manager labels the Care Coordinator 1 column. For example, if you enter Case Manager in this box, that is the heading Demand Manager displays for the column on the Administer Patient Pattern window.
   2. Care Coordinator User Group: This option lets you control which names are displayed in the Care Coordinator 1 list of the Administer Patient Pattern window. Select a security group with the employees you want. You can select from all the security groups assigned to administer profiles in the selected facility.
6. Show Care Coordinator 2 Column: If you select this check box, users can edit the Care Coordinator 2 column on the Administer Patient Pattern window. If you deselect this check box, the column is gray and cannot be edited. The next two boxes allow you to edit what this column contains.
   1. Rename Care Coordinator Label: This box allows you to change how Demand Manager labels the Care Coordinator 2 column.
   2. Care Coordinator User Group: This option lets you control which names are displayed in the Care Coordinator 2 list of the Administer Patient Pattern window. You select the security group with the desired employees. You can select from all the security groups assigned to administer profiles in the selected facility.
7. Click Save to save your changes to your selected facility or click Save to All Facilities to save your changes to all facilities in your organization. If your organization only has one facility, you can click either button.

If the security groups you selected as Care Coordinator User Groups have no members, you cannot use the Administer Patient Pattern window Care Coordinator menus even if your facility's settings allow it.

You can click Reset to undo any edits made since you last saved the configuration.

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